Creating Trust-Driven Shopping Experiences with Customer Reviews
Revueforce is a powerful Ratings & Reviews platform built for Salesforce Commerce Cloud. It enables brands to collect, moderate, and showcase customer reviews across product pages to build trust, driving conversions, and improving how your products appear in search results.
It is built specifically for Salesforce Commerce Cloud, with integrations for Salesforce Service Cloud, CRM, Loyalty, and Data Cloud, and also includes AI-powered moderation for reviews.
Start converting customer reviews into revenue with Revueforce today.
The Business Impact of Customer Reviews
Customer reviews build confidence and drive better purchases.
Higher conversion on pages with reviews
Of shoppers read reviews before buying
More engagement with photo reviews
Of shoppers skip products without reviews
Everything You Need to Turn Reviews into Revenue
Capture Customer Voice
Collect genuine product reviews directly from customers and showcase real experiences that help build credibility and guide confident purchasing decisions.
Build Trust with Social Proof
Highlight customer feedback where it matters most. Real reviews help shoppers trust your brand, reduce hesitation, and improve product discovery.
AI-Powered Review Moderation
Leverage AI-driven moderation to automatically detect spam, inappropriate content, and irrelevant feedback, ensuring only high-quality and meaningful reviews appear on your store.
Seamless Salesforce Integration
Built for Salesforce Commerce Cloud, Revueforce integrates with Service Cloud, CRM, Loyalty, and Data Cloud to create a connected ecosystem for customer feedback and engagement.
Boost Visibility with Google Star Ratings
Make your products stand out on Google with star ratings displayed directly in search results attracting more shoppers before they even reach your site.
Actionable Product Insights
Go beyond star ratings. Collect structured feedback on the attributes that matter most for each product type and make smarter merchandising decisions.
The Business Impact of Customer Reviews
Customer reviews build confidence and drive better purchases.
higher purchase likelihood
for products with 5+ reviews vs products with zero reviews
of shoppers rely on reviews
to evaluate products before making a purchase decision
more organic search traffic
for storefronts that display ratings & reviews
read 1–6 reviews before buying
of online shoppers actively read reviews before checkout
Meet Revueforce.
A modern Ratings & Reviews platform, purpose-built for Salesforce Commerce Cloud.
Revueforce helps brands collect, moderate, and showcase customer reviews to drive higher conversions without complex integrations or rigid templates.
Collect
Automate post-purchase review requests. Go beyond star ratings. Collect structured feedback on the attributes that matter most for each product type.
Control
Three-layer moderation pipeline with content filtering, AI analysis, and human moderation to ensure only high-quality reviews appear on your store.
Convert
Show customer ratings, reviews, and AI summaries. Give shoppers the social proof they need — to build trust, reduce hesitation, and increase conversions.
Revueforce AI.
Two intelligent agents, working alongside your team.
RevueGuard
AI-Powered Moderation & Brand ProtectionAlways on, checking every review you collect.
- Catches spam, fakes & abuse before they go live
- Publishes genuine reviews, holds the rest for your team
- Confidence scoring drives auto-publish or flag
RevueDigest
AI-Powered Review IntelligenceTurns the reviews you collect into insights you can act on.
- AI review summary on every product page
- What customers praise — and complain about
- Sentiment & topics tracked over time
- Early alerts when an issue starts to spike
Salesforce Ecosystem
Native integrations across Service, Marketing, and Loyalty — built for brands running on Salesforce Commerce Cloud.
Service Cloud
- Auto-Create Service Case from Negative Review
- Customer 360 Review Timeline
- Reply to Customers via Case-to-Email
- Reported Reviews creates Moderation Case
Marketing Cloud
- Review Requests via Journey Builder
- Dynamic UGC Content in Email campaign
- Reviewer-Based Audience Segments
- Milestone-Triggered Customer Journeys
Loyalty Management
- Earn Points for Published Reviews
- Bonus Points for Photos & Long-Form
- Tier Upgrade from Review Activity
- Extend Point Expiry via New Reviews
Three-layer Moderation
Every submission flows through rule-based filters, the RevueGuard AI agent, and human moderation — only when needed. Clean reviews publish in seconds.
Content filters
Rule-based screening.
RevueGuard
Detect spam, promotional/fake review, abusing language, off-topic etc.
~95% of clean reviews publish in seconds
Human moderator
Team handles the exceptions — not the routine.
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Promotional content100% of borderline reviews get human eyes
Trusted by leading brands including Fortune 500
We are proud to work with some of the most renowned brands in the world.
