Salesforce loyalty management services that turn buyers into lifelong customers

Customer retention cannot be driven by discounts alone; it is built on lasting relationships with your customers. Enterprise brands today recognize that loyalty programs are central to sustainable growth, rewarding real customer behavior across multiple channels and connecting directly to commerce, service, and marketing operations to deliver experiences that keep customers coming back.

 

Ranosys, a Salesforce Summit Partner, delivers end-to-end Salesforce loyalty management services for enterprises across the US, UK, SG, and India. Our certified consultants cover the full program lifecycle: loyalty program consulting, implementation, integration, offer and referral management, and post-go-live Salesforce Loyalty Cloud managed services, whether you are launching a net-new program or expanding an existing Salesforce environment.

Build loyalty programs with our certified Salesforce loyalty management experts.

Salesforce Partner

Excellence within the Salesforce multi-cloud ecosystem

Here’s what sets us apart from other Salesforce Loyalty Management partners.

Salesforce Expert​s
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Salesforce CSAT
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Our Salesforce Loyalty Management Services

Loyalty Management Consulting

We assess your customer retention goals, member data landscape, and program requirements to design a loyalty strategy covering program mechanics, reward structures, tier logic, and integration architecture.

Loyalty Program Implementation

We configure and deploy points engines, tier management, gamification, redemption rules, voucher setup, and Experience Cloud member portals aligned to your brand strategy and program goals.

Multi-Cloud Integration

We connect Salesforce Loyalty Management with Commerce Cloud, Marketing Cloud, Service Cloud, Data Cloud, POS platforms, ERPs, and third-party CDPs for a fully connected member experience.

Offer and Referral Management

We implement AI-driven offer decisioning, personalized promotions, and structured referral workflows with full attribution tracking across B2C and B2B programs to grow acquisition and repeat purchases.

Salesforce Loyalty Cloud Migration

We migrate enterprises from legacy and third-party loyalty platforms such as Capillary to Salesforce Loyalty Management, preserving member data, program history, and reward balances throughout the transition.

Managed Services and Support

Our post-go-live team handles loyalty program optimization, reward mechanic testing, feature enhancements, performance monitoring, and platform updates to keep your loyalty operations effective long after launch.

OUR SUCCESS STORIES

We align our success with our clients' success

Ranosys helps global enterprises build Salesforce loyalty programs that retain customers and grow lifetime value.

Victoria's Secret, a leading Retail & eCommerce Brand on Commerce Cloud Salesforce Customer Stories

Ranosys collaborates with Victoria’s Secret to build robust and scalable multi-country eCommerce stores on Salesforce Commerce Cloud.

#salesforcecommercecloud

Under Armour, a leading Retail & eCommerce Brand on Commerce Cloud Salesforce Customer Stories

Ranosys partners with Under Armour to enhance the performance of its SFCC eCommerce platform through technical support and optimization.

#digitaltransformation #salesforce

Rituals for Retail & eCommerce Case Study for Commerce Cloud Salesforce Customer Stories

Ranosys empowers Rituals with an exceptional digital commerce solution for the SEA region on SFCC.

#digitaltransformation #experiencedesign #salesforcecommercecloud

HH Brown, a leading Retail & eCommerce Brand for Commerce Cloud Salesforce Customer Stories

Ranosys assists Berkshire Hathaway in revamping their online store to boost user engagement and drive higher traffic.

#experiencedesign #salesforcecommercecloud

Smythson for Retail & eCommerce Industry for Commerce Cloud Salesforce Customer Stories

Ranosys implemented Salesforce OMS for Smythson and customized Customer Service of SFCC for their enhanced customer experiences.

#digitaltransformation #experiencedesign #salesforce

Charles & Keith for Retail & eCommerce Industry for Commerce Cloud Salesforce Customer Stories

Charles & Keith empowers women around the world to express themselves freely through fashion with Ranosys commerce experts.

#experiencedesign #digitalcommerce

Fujifilm on Salesforce Customer Stories

Ranosys supports Fujifilm with SFDC AMS for streamlined Salesforce operations and sales optimization.

#digitaltransformation #salesforce

What You Can Build with Salesforce Loyalty Management

Staff Augmentation

Loyalty Rewards Management

Configure points-based, tier-based, spend-based, or hybrid programs with full control over accrual rules, redemption thresholds, tier qualifications, and non-transactional reward behaviors.

Managed Services

Offer Management

Build and deliver AI-personalized promotions across every channel using real-time behavioral signals, with built-in attribution analytics tracking conversions by offer, channel, and audience segment.

Agile Delivery

Referral Marketing

Launch B2C and B2B referral programs with automated workflows, structured incentives, advocate targeting, and prebuilt predictive AI dashboards tracking pipeline contribution and referral ROI.

Staff Augmentation

Loyalty Program for Ecommerce

Give members a branded self-service portal to track points, view tier status, redeem rewards, and manage preferences, integrated directly with your loyalty program data.

Centralized Data Lifecycle Management

Partner Loyalty Management

Manage channel rewards, volume rebates, joint promotions, and shared currency programs across multiple brands and partner networks from a single, unified loyalty management platform.

Loyalty Program Analytics

Monitor engagement, predict disengagement, and optimize program mechanics using Agentforce-powered insights and prebuilt dashboards connected to your marketing data.

Hire Experts

Hire Salesforce Loyalty Management Consultants and Developers

Build a dedicated Salesforce loyalty management team with certified consultants, implementation specialists, integration architects, and managed services experts. Accelerate your loyalty program with flexible offshore engagement models, proven multi-cloud expertise, and end-to-end Salesforce Loyalty Cloud support.

Certified Salesforce Loyalty Professionals

Experienced consultants, architects, implementation specialists, and managed services experts.

Flexible Offshore Delivery Teams

Dedicated loyalty experts helping global enterprises scale Salesforce loyalty programs faster.

Salesforce Summit Partner

Driving enterprise loyalty transformation with deep Salesforce platform credentials and expertise.

Proven Enterprise Experience

Successfully delivering Salesforce loyalty management programs across retail, hospitality, and financial services.

Full-Spectrum Loyalty Expertise

Deep knowledge across loyalty programs, offer management, referral marketing, and B2B rewards.

Implementation to Managed Services

End-to-end coverage from consulting and implementation through integration, support, and optimization.

WE CAN HELP WITH

Our full-suite Salesforce Customer 360 solutions

Our experience across the Salesforce Cloud ecosystem also covers:

Salesforce Commerce Cloud

Connect your Salesforce loyalty program directly to your B2C or B2B storefront for real-time reward accrual and redemption at checkout, giving members a consistent experience from browse to purchase.

Salesforce Agentforce

Deploy AI agents that surface next-best-offer recommendations, predict member disengagement, and trigger proactive loyalty journeys automatically based on real-time member signals.

Salesforce Data Cloud

Unify loyalty, behavioral, and transactional data into a single member profile to power contextual engagement at every touchpoint across marketing, commerce, and service operations.

Salesforce Order Management

Struggling to manage orders across channels? We implement Salesforce Order Management to orchestrate your full order lifecycle efficiently.

Salesforce Service Cloud

Give service agents full visibility into member tier status, reward balances, and loyalty history so every support interaction reinforces the loyalty experience rather than disrupting it.

Salesforce Sales Cloud

Want to improve lead management and shorten sales cycles? Our experts help you get measurable results from Salesforce Sales Cloud.

MuleSoft

Running on disconnected systems that slow your business down? Our MuleSoft services integrate platforms and data sources into a unified record.

Salesforce Revenue Cloud

Align loyalty incentives with subscription, billing, and CPQ workflows for enterprise B2B programs that require complex commercial structures and partner reward configurations.

OUR CLIENTS

Trusted by leading brands including Fortune 500

We are proud to work with some of the most renowned brands in the world.

Victoria Secret logo
Under Armour logo
Berkshire Heathway Inc logo
Rituals logo
Charles and Keith logo
Panasonic logo
Amphenol logo
Skechers Footwear logo
Steve Madden logo
Godiva Chocolatier logo
Hyundai logo
Nespresso logo
Vans logo
Uniqlo logo
Fujifilm logo
The Body Shop logo
Specialized logo
Smythson logo
DTN logo
Adani logo
Dior logo
Krisshop logo
Portmeirion logo
Shell logo
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