QA Engineer
Jaipur
1 - 3 years
Responsibilities
- Perform functional, regression, system, and integration testing for Salesforce implementations.
- Validate Salesforce configurations such as Objects, Fields, Validation Rules, Flows, Profiles, Permission Sets, and Record Types.
- Test Salesforce features across Sales Cloud and Service Cloud modules.
- Validate customizations developed using Apex, Lightning Web Components (LWC), Aura Components, and Visualforce.
- Prepare test plans, test cases, and test scenarios based on functional requirements and user stories.
- Execute manual test cases and document results in test management tools.
- Perform regression testing during releases and deployments.
- Test integrations between Salesforce and external systems (REST/SOAP APIs, middleware).
- Validate data synchronization between Salesforce and third-party systems such as ERP, eCommerce platforms, or payment systems.
- Perform data validation using SOQL queries and Salesforce reports.
- Validate data migration and ETL processes where applicable.
- Identify, document, and track defects using tools such as JIRA, Azure DevOps, or similar issue tracking systems.
- Collaborate with developers to reproduce, analyze, and resolve defects.
- Participate in UAT support and release validation.
- Validate deployments across Sandbox, QA, UAT, and Production environments.
- Support CI/CD testing processes where implemented.
- Collaborate with stakeholders to gather, analyze, and document business requirements.
- Translate business requirements into clear functional specifications and user stories.
- Participate in requirement grooming sessions and ensure acceptance criteria are well-defined and testable.
- Act as a bridge between business stakeholders and technical teams to ensure requirement clarity and alignment.
- Review and validate business requirements for completeness, feasibility, and testability.
- Prepare BRD, FRD, and other functional documentation as required.
- Ensure traceability between requirements, test cases, and delivered functionality.
- Use AI-powered tools for requirement analysis, test case and data generation, test optimization, and AI-assisted defect analysis to improve quality and resolution time.
- Ensure delivery with a focus on speed, clarity, and quality by effectively leveraging AI support.
- Actively adopt AI-driven practices and contribute to continuous improvement initiatives.
Desired Skills & Competencies
- Passion for quality and testing.
- Minimum 1 year of experience in Salesforce QA (testing), AND have a Salesforce Certified Platform Administrator certification.
- Hands-on in testing Sales Cloud or Service Cloud functionalities.
- Strong understanding of Salesforce platform architecture and configuration.
- Knowledge of Salesforce standard and custom objects, validation rules, and automation using Salesforce Flow.
- Strong analytical and troubleshooting skills.
- Experience using bug tracking tools such as JIRA or Azure DevOps.
- Familiarity with AI prompt writing and the use of AI tools to support productivity improvement.
Good to Have
- Exposure to Salesforce automation testing tools (Provar, Selenium, Copado Robotic Testing).
- Experience with Salesforce Lightning testing.
- Understanding of SOQL queries for data validation.
- Exposure to CI/CD pipelines and Salesforce DevOps processes.
- Experience with API testing tools such as Postman or SOAP UI.
- Exposure to Retail or eCommerce Salesforce implementations.
- Experience in requirement gathering, stakeholder communication, and documentation of business requirements (BRD/FRD/User Stories).
- Familiarity with Salesforce AI capabilities such as Salesforce Einstein, Agentforce, or other AI-driven features within the Salesforce ecosystem.
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