Delivering commerce, data, and AI foundations for modern retail

Retail never stands still, and the challenges rarely wait. Platforms hit their limits, customer data fragments, and retail AI solutions stall before reaching production. Some brands arrive with a specific brief: a platform migration, a composable commerce re-architecture, a loyalty overhaul, or a transformation. Others are working out where to start. Either way, we find what is creating friction and build toward measurable outcomes from day one.

 

Our retail practice covers retail commerce strategy consulting, platform implementation across Salesforce, Adobe, Shopify, and ServiceNow, AI retail personalisation, data infrastructure, and managed services. A Salesforce Summit Partner, 3x Partner of the Year, and Adobe Solution Partner, our 200+ certified consultants have delivered retail ecommerce solutions across B2C, B2B, and B2B2C models worldwide.

Our custom retail & eCommerce consulting services help elevate your CX.
retail & eCommerce solutions

A track record built through consistent retail delivery

From regional retailers to Fortune 500 groups, built through consistent delivery.

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Years of Experience

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Certified Experts

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Retail Groups

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Accelerators & Solutions

Our Retail eCommerce Services

Commerce Strategy & Digital Roadmap

We assess digital maturity and provide retail commerce strategy consulting that prioritizes retail ecommerce solutions and unified commerce consulting services across channels and operating models.

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AI Readiness & Adoption

We review your stack and data to shape an AI adoption roadmap that retail leaders trust, combining retail AI solutions with practical retail AI consulting services.

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Unified Customer Experience

We run omnichannel retail strategy consulting engagements that map journeys across web, store, and marketplaces, then apply unified commerce consulting services to close experience gaps.

Data & Customer Intelligence

We define the first-party data strategy retail ecommerce teams need, then build foundations for a single customer view, analytics, and AI retail personalization.

Loyalty & CRM Strategy

We provide customer retention strategy consulting that retail brands can use to improve loyalty programmes and CRM journeys, linking offers, service, and commerce around lifetime value.

Marketing Automation

We deliver ecommerce marketing automation consulting that audits your martech stack, simplifies platforms, and designs campaigns aligned to the customer buying journey across channels.

OUR SUCCESS STORIES

We align our success with our clients' success

Our client-centric approach delivers client satisfaction consistently.

Ranosys has assisted Skechers in enhancing customer experience by integrating online fulfillment of shoes and apparel for men, women and kids.

Panasonic collaborates with Ranosys to enhance the performance of their multi-country eCommerce stores.

Ranosys partners with Under Armour to enhance the performance of its SFCC eCommerce platform through technical support and optimization.

Ranosys helped Steve Madden launch a faster online store that improves shopping experiences across all customer touchpoints.

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Ranosys assists Berkshire Hathaway in revamping their online store to boost user engagement and drive higher traffic.

Ranosys empowers Rituals with an exceptional digital commerce solution for the SEA region on SFCC.

Nespresso reaches out customers on the go for their regular caffeine needs with Ranosys mobility and commerce experts.

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Developed native Android & iOS apps to enable store managers to view POS configuration, guidelines & planograms as specified by the backend staff.

How Retailers Apply AI Across the Business

Personalize search

Personalize search and product discovery

Use a retail AI personalisation platform to match intent, refine search results, and surface relevant products across channels so shoppers find what they want faster and buy with more confidence.

Optimize merchandising

Optimize merchandising and inventory

Apply AI for retail merchandising to forecast demand, plan assortments, and adjust replenishment so stock levels better reflect local needs and reduce both stockouts and excess inventory.

Assist customers with AI

Assist customers with AI-powered support

Use ecommerce marketing automation consulting to analyse behaviour and engagement, refine segments, suggest content, and tune journeys so marketing messages perform better over time.

Run smarter campaigns

Run smarter campaigns and journeys

Build a first-party data strategy for retail ecommerce and use predictive models to identify at-risk customers and high-value segments so customer retention strategy consulting for retail focuses where it matters most.

Strengthen loyalty and CRM decisions

Strengthen loyalty and CRM decisions

Build a first-party data strategy for retail ecommerce and use predictive models to identify at-risk customers and high-value segments so customer retention strategy consulting for retail focuses where it matters most.

Streamline operations and store work

Streamline operations and store work

Combine generative AI retail solutions with automation to prioritise tasks, route requests, and spot anomalies so store and back-office teams spend less time on manual work and more on customers.

OUR CLIENTS

Trusted by leading brands including Fortune 500

We are proud to work with some of the most renowned brands in the world.

Victoria Secret logo
Berkshire Heathway Inc logo
Under Armour logo
Rituals logo
Panasonic logo
Dior logo
Vans logo
Specialized logo
Steve Madden logo
Uniqlo logo
Hyundai logo
Nespresso logo
Charles and Keith logo
Krisshop logo
The Body Shop logo
Fujifilm logo
Cath Kidston logo
Mothercare logo
Bench logo
Skechers Footwear logo
Kate Spade logo
Godiva Chocolatier logo
Havaianas logo
Portmeirion logo

Frequently Asked Questions

Yes. Ranosys has worked with 20+ retail groups across Southeast Asia, North America, and Europe that manages portfolios of leading retail and fashion brands. This experience gives us a strong understanding of the scale, governance, and operational complexity involved in group-level retail transformation.

Yes. Ranosys helps retail and fashion businesses manage complex technology ecosystems spanning commerce platforms, CRM, loyalty, customer data, marketing automation, integrations, and omnichannel experiences. We support environments where multiple brands, business units, and regional operations need connected systems, consistent customer experiences, and scalable architecture.

Unified commerce connects stock across stores, warehouses, and digital channels into a single real-time view. This reduces overselling, avoids dead stock, and lets customers see accurate availability wherever they shop. It also supports scenarios like ship-from-store and click-and-collect by using inventory more intelligently across the network.

Consistency comes from a shared view of the customer and synchronized pricing, promotions, and product information. When your systems talk to each other, customers see the same offers everywhere and don’t have to repeat themselves. Store teams can access the same profiles and history as digital channels, creating a continuous experience.

AI analyzes browsing, purchase, and engagement patterns to tailor product recommendations and content. When customers see items, sizes, and offers that feel relevant, they are more likely to buy and return. Over time, AI can learn seasonality, preferences, and price sensitivity, lifting conversion and average order value without feeling intrusive.

Start by defining clear goals such as improving margin, reducing returns, or growing specific channels then map the customer journeys that matter most. From there, assess where data is fragmented and which processes cause friction. A phased roadmap, beginning with a few high-impact initiatives, makes change manageable for teams and budgets.

Look for experience in your segment, understanding of omnichannel challenges, and the ability to work across strategy, design, and implementation. A good partner helps you prioritize initiatives, align stakeholders, and choose the right tools, not just deploy technology. Long-term support and a collaborative working style matter as much as technical skills.

AI can forecast demand by product, location, and channel, helping you position stock before you need it. It can also simulate pricing scenarios and recommend adjustments based on elasticity and competitor moves. When connected to your planning and merchandising processes, this reduces stockouts, markdowns, and missed margin opportunities.

Retail is too fast-moving for decisions based solely on intuition. Combining transaction, traffic, and engagement data shows what’s working and what isn’t by product, store, campaign, and customer segment. Real-time insights allow you to tweak assortments, campaigns, and experiences quickly, instead of waiting for end-of-season results.

Loyalty is driven by recognition, relevance, and ease. Programs that reward both purchases and engagement, combined with tailored offers and convenient reordering, keep brands top of mind. Using first-party data responsibly, you can design journeys that feel helpful rather than pushy, encouraging customers to buy again and explore your wider portfolio.

Have more questions in your mind?