Integrated Capillary CRM with Shopify Plus to streamline & automate customer data flow and storage.
Developed a custom application to build a bridge between Shopify Plus admin and Capillary CRM utilizing Shopifyʼs REST APIs.
Integrated ValueFirst communication platform with the Havaianas store to deliver SMS (such as OTPs) to Indonesian customers.
The new integrated system allowed the easy movement of information regarding loyalty points from Capillary CRM to the Shopify admin to be redeemed by a shopper. Each redemption point is equal to 1 IDR.
Redeem points as discount code applicable on the final cart price. Subsequent updation of loyalty points in the user account section on Capillary CRM.