Deliver omnichannel solutions with the Salesforce OMS

Gain a 360-degree view of your order lifecycle with Salesforce Order Management System

Grow, innovate & scale with a trusted Salesforce Partner 

Delivering a seamless and differentiated customer experience is a tedious and challenging task. Unlike traditional times, it doesn’t end at the ‘Buy’ button and includes a slew of post-purchase servicing actions often handled by different systems existing in a siloed environment. Built on top of the world’s #1 CRM platform, Salesforce Order Management (SOM) promises a connected and seamless experience across channels and geographies with a single source of truth for all your orders and records. As a Salesforce Partner focused on customer-driven Salesforce B2C Commerce development and strategy, Ranosys can implement the Salesforce OMS, customized as per your requirements, and help leverage its ultimate benefits. Our certified experts can automate the seamless Salesforce OMS integration with your eCommerce platform to gain a holistic, centralized view of your customers.

Need more information on how Salesforce OMS can transform your eCommerce business?

Competitive capabilities of Salesforce Order Management System

Order Management Console

A centralized hub that contains all order information, additional info - shipping address, payment summaries, etc., easily customizable as per your requirements.

Holistic Order Summaries

From order capturing to fulfillment, shipping, payment, delivery, and post-delivery queries, Salesforce OMS displays all info on a single interface.

Order Management Flow Builder

SOM assists with automated, customizable, and pre-built flows to keep track of the orders during the fulfillment process, accessible via drag-and-drop actions.

Distributed Order Management

DOM and its automation capabilities assist with accelerated and cost-effective order deliveries throughout service locations in reduced shipments.

Seamlessly integrated

As SOM is a Salesforce offering, it seamlessly integrates with B2C Commerce Cloud and natively supports B2B Commerce and Service Cloud.

Extensive Data Model

SOM consists of objects for general activities, order lifecycle, order fulfillment, payment processing, invoicing, returns (RMAs), and user management.

OUR SUCCESS STORIES

We align our success with our clients' success

Our client-centric approach delivers client satisfaction consistently.

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Integrate with any system, virtually

Our team helps you seamlessly integrate your business systems with any third-party apps and solutions to boost platform performance, reduce errors, and gain a unified view of your business operations. 

 

NEWS & INSIGHTS

Latest news and events to share with you

Know more about our trend-oriented thinking, thought leadership and events we participate in.

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CONTACT US

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sales@ranosys.com

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