To forge a successful brand reputation, The Kanmo Group needed to launch Nespresso on all those channels used and employed by its targeted customers. Not only would it help to build and grow their consumer base, but it'll help deliver engaging and personalized experiences to its shoppers. Hence, there was an apparent need for a Nespresso mobile app.
Moreover, the Nespresso eCommerce website operated on an early Magento version that lacked the latest features and wasn't accumulative for better performance, scalability, and security. Owing to the feature-rich properties of the latest version, an upgraded Magento commerce solution was a vital requirement.
This project's primary goal was to connect Nespresso with the Indonesian coffee lovers using:
- An easy-to-use and browse mobile app
- A website updated to the newest version of a Magento commerce solution
- Integrate the mobile app to the popular Xendit payment
- Provide support during promotional campaigns
The solutions rendered have eased Nespresso's penetration in Indonesian coffee-loving society. With modern mobility solutions, Nespresso fancies a loyal customer base and a thriving brand image, forwarding its legacy of 'Consumer Pleasure Above All’.