#1. Bespoke consultation, strategy, and roadmap formation
As a leading Salesforce consulting partner, we help enterprises to zero-in the right Salesforce features for their business. We first analyze your operations to evaluate the issues that can be solved by Salesforce. Once we know how Salesforce can help your business, we develop a Salesforce customization roadmap and engage a tech team for development, deployment challenges, upgrades, migrations, and maintenance. Overall, our goal is to help you increase business productivity and maximize the platform’s output.
#2. Seamless implementation of Salesforce core clouds and other systems
The biggest USP of Salesforce is its ability to customize and adapt as per the specific business needs. Whatever goals you wish to accomplish, Salesforce has the right solution for you and because you can tailor it for your enterprise, it functions as an innate part of your business operations. Our Salesforce implementation services include almost everything required to start with the Salesforce, its core clouds, and other systems, including consultation, migration, customization, development, and deployment.
When deploying Salesforce, it is usually better to hire an MSP rather than rely on the platform’s admin resources. MSPs help to reduce implementation costs, have a team to manage business requirements, and are agile in risk management.
#3. Migrating your legacy enterprise system to Salesforce
With our Salesforce migration services, we help you move your legacy data to Salesforce or between two or more Salesforce instances without losing or compromising on data quality. Our managed service providers (MSPs) manage the deadlines, tools/add-ins/apps, data model, data cleansing, security, compliances, data integrity, business continuity, and other variables to ensure successful data migration.
#4. Constant optimization of Salesforce solutions
Optimization is mandatory to continuously enjoy the full benefits of your Salesforce setup. Our Salesforce experts help you optimize things at the technical, functional, and process levels to help you continue enjoying the benefits of your Salesforce investment. We augment core solutions like Sales Cloud, Service Cloud, Customer 360, Commerce Cloud, Marketing Cloud, and other tools.
Along with uncomplicated workflows, our Salesforce managed services increase collaborative productivity, resulting in maximum ROI. Our Salesforce experts regularly analyze any new needs and changes based on the latest developments , releases from Salesforce, or additions to the IT stack.
#5. Secure integrations with Salesforce clouds, systems and third-party tools
One of the primary reasons why enterprise systems lack in their digital capabilities is a lack of seamless integration with leading tools. Salesforce allows businesses to integrate apps and services they already use or wish to use seamlessly and easily. With our certified Salesforce experts, we help you integrate core Salesforce clouds, Salesforce tools, and third-party applications for enhanced performance, productivity, and collaboration.
#6. Regular upgradation
This feature allows you to enhance Salesforce functionality via installing custom add-ons, upgrading packages, and other methods. Upgrading the platform ensures that your business is taking advantage of the current industry trends and connecting it with Salesforce for improved performance.
#7. Support and evolution
Your Salesforce solution could have continuous support. By improving workflows, our Salesforce managed services help you save time on the daily administration routine. Furthermore, we take care of proactive updates of your Salesforce solution to enhance the proper usage of your investment. Similarly, users are trained on both standard and custom functionalities to ensure that the company gets the most out of Salesforce.
#8. Extensive customization of all your Salesforce tools
Invoking the capabilities of Salesforce managed service, we offer a plethora of customization choices for your organization, ranging from apps, campaigns, reports, and email templates to workflows, dashboards, and more.
#9. Data management and analytics
Each team’s and business’s data management requirements are unique. Our Salesforce managed services consultants will assist you in establishing your information architecture and streamlining your data flows as needed.
The different use cases of Salesforce and how core clouds help
In times of uncertainty and cut-throat competition, it has become critical for enterprises to focus on intelligent, efficient, and flexible solutions that fulfills market trends and change in consumer expectations. With Salesforce managed services, enterprises save time and money while automating their operations and letting their workforce focus on intelligent solutions.
As a part of our Salesforce managed services, we help you leverage the following cloud solutions.
#1: Salesforce Customer 360 platform as a single source of truth
While Salesforce must only be one part of your enterprise system, you can leverage its Customer 360 platform to develop a single source of truth for all your operations. With Customer 360 implementation as a part of Salesforce managed services, you can connect your data across sales, service, marketing, commerce, personalize every interaction, and drive significant business growth.
#2: Salesforce Service Cloud to drive improved customer engagement
With Service Cloud’s Contact Center solution, enterprises can deliver proactive and personalized customer services across channels at scale. This improves agent productivity and efficiency by unifying conversations across channels. The Service Catalog feature provides enterprises to automate service requests, saving considerable agent time and energy. Flow Automation automates lifecycles of incident management and customer onboarding.
#3: Salesforce Sales Cloud to unlock extensive opportunities
Sales teams can improve the success rate of their lead to order with the Salesforce Sales Cloud. Sales Cloud centralizes all your customer information, logs their conversations with a company representative, and automates mundane tasks so that you can focus on converting more leads to clients. Akin to order Salesforce platforms, Sales Cloud is easy-to-use and highly customizable, your salespeople can efficiently use the platform.
#4: Salesforce Marketing Cloud to drive marketing ROI
With the personalization and automation attributes of Salesforce Marketing Cloud, marketers can grow their pipelines and reduce the cost of related strategies. They can even share segments with the Salesforce Customer Data Platform (CDP) to deliver omnichannel experiences across video, email, and mobile.
#5:Commerce Cloud to improve online shopping experiences
The composable storefront of Commerce Cloud allows merchants to practice a headless approach and offer connected shopping experiences quickly across devices and channels. Moreover, Commerce Cloud ensures the complete security and scalability of your online site. Its Store Associate feature bridges the gap between physical and online shopping, helps associates in translating insights to meaningful experiences, keeps track of inventory levels, and turns your storefront into a fulfillment center.
#6: Salesforce Mulesoft integration to connect internal and external systems
With Salesforce Mulesoft, you can practically integrate Salesforce clouds and tools with any third-party system and applications. Salesforce administrators can enable pre-build connectivity in Salesforce and Mulesoft developers can maintain them in Anypoint platform, reducing the total implementation and integration time from months to days.
The Salesforce managed services benefits for your enterprise
Salesforce managed services saves you from the costs and hassles of recruiting in-house staff and delivers many other benefits. The entire idea of opting for Salesforce managed services is to help enterprises make the most of their Salesforce licenses and fulfill business use cases with its tools and systems. Here are a few benefits of Salesforce managed services.