Realizing digital transformation with Microsoft Dynamics 365 and Power Platform

Over the years, Microsoft Power Platform and Microsoft Dynamics 365 have achieved breakthrough prominence in lieu of these modern tools improving team productivity, embarking digital innovation, breaking down organizational barriers, and helping organizations stay on top of the rapidly evolving market dynamics. It’s notable benefits like these that have made Microsoft Power Platform and Microsoft Dynamics 365 must-have tools for business process automation, productivity gains for domain workers, data analysis, or setting up a virtual agent.

With enterprises pacing speedily towards digital transformation, these tools will play a monumental role in 

• automating mundane and tedious business operations to improve productivity
• addressing the challenges that enterprises face while on their road to business transformation
• supporting the growing needs of an organisation as they evolve
• designing an industry-focussed and time-relevant enterprise system scaled to the future

This article explores how Microsoft Power Platform and Microsoft Dynamics 365 portal assist businesses  to achieve optimal efficiency and secure future growth- known collectively as digital transformation.

What is business transformation and is it the same as digital transformation?

Change is the only constant and the IT ecosystem swears by it. 

As new tools and technologies make their way into the global IT market, traditional business processes powered by outdated methodologies become obsolete. It then becomes imperative for enterprises to take the necessary steps to ensure survival. And this is what business or digital transformation means, in a nutshell.

Business transformation comprises of the steps, cycles, processes or methodologies implemented to upgrade the existing enterprise system with the sole purpose of driving efficiency, improving productivity, outpacing competition, boosting ROIs, and innovating as per the market trends. However, to execute this change management drill successfully, enterprises require a perfect alignment between teams, technology and tactics, and that is when they achieve complete digital transformation.

But don’t worry because Microsoft has made this entire process easy for enterprises.

The Microsoft tools, specially, Dynamics 365 and Power Platform assist you to realize and achieve this business proposition. With Dynamic 365’s predictive and AI-driven insightful and productive business outcomes and Power Platform’s low-code approach to building multi-faceted business apps, enterprises can empower their employees, customers and clients  with solutions that are flexible to deploy, easy to understand, and simple to maintain.

Their robust features combined serve as a comprehensive solution to manage your complete business operations, implement a digital transformation strategy without hampering your current solutions or team productivity,  and take it to the next level. This in true sense is what people call a Microsoft-led digital transformation.

Accelerating business potential with Microsoft Power Platform and Microsoft Dynamics 365

Integrating Microsoft Power Platform and Microsoft Dynamics 365 portal showcases how to harness the power of data and use it to develop better and more productive enterprise apps- all of which compose an effective digital transformation strategy. This powerful integration helps with:

• Merging business intelligent data on a single platform to improve transparency, boost productivity, and gain better insights about operational performance
• A close-knit Microsoft Office integration to improve information access to other platforms 
• Plan, implement, manage and execute cross-channel sales and marketing campaigns to boost internal productivity 
• Derive meaningful insights from the data collected and implement them to respond to changing market demands quickly and efficiently
• Customize operational workflows using the data derived to meet business goals, scale processes as per the requirements and improve solution quality

How Microsoft Power Platform and Microsoft Dynamics 365 drive digital transformation

When you talk of business transformation, it also covers digital transformation. No business transformation can be complete without implementing a digital transformation strategy. It goes hand-in-hand. For enterprises seeking business and digital transformation, Microsoft Power Platform and Microsoft Dynamics 365 are the right tools. Together, these tools deliver a customized and tight-end suite to better team collaboration, business productivity, and accelerate digital transformation.

Microsoft Dynamics 365 portal helps businesses to use the AI-driven insights to streamline operations and achieve greater efficiency. Similarly, Microsoft Power Platform includes Power BI, Power Automate, Power Virtual Agents and PowerApps all of which are developed to enable enterprises to automate mundane tasks, analyse data, and develop multi-faceted enterprise apps. But that’s not the best part, you can integrate these Microsoft platforms with several other third-party apps seamlessly and effortlessly.

In combination, these two tools assist businesses on their journey to achieve digital transformation by:

#1: Saving time devoted to digital transformation strategy

Digital transformation is a tricky process, with every stage consisting of several steps and substeps. And then, it’s procedural approach changes with an organization, mostly depending on business genre, size and current transformation stage. With Microsoft tools, you access its modules as independent solutions, which means you don’t have to spend hours figuring out which solution is the right fit for your business.

Microsoft 365 comes as Dynamics 365 Customer Engagement- Sales, Marketing, Customer service, and Service, Dynamics 365 Customer Insights and Dynamics 365 for Finance and Operations. All of these offerings already have a well-defined module and are clear about their business purpose. So, if you want to streamline your enterprise CRM, you need to work with  Dynamics 365 Customer Engagement- Sales, Marketing, Customer service, and Service. In case you can transform your financial face, then there is Dynamics 365 for Finance and Operations for you.

The same goes with Power Platform. All its offerings have its predefined roles that assist you in developing business-friendly apps. The point is, you don’t have to spend time exploring the right tool for your business, speeding up the digital transformation consulting process while saving precious hours.

#2: Delivering a unified experience across all touchpoints

With Power Platform and Microsoft Dynamics 365 integrated, you don’t have to worry about business uniformity. With customized and high-end suite functionalities, all your clients, customers, and teams can have a unified experience across all devices, touchpoints, and locations.

#3: Easing the adaptability to the new interfaces

When businesses think about implementing a digital transformation strategy, they worry whether they can easily gain control over the new or updated system and if it will require extensive training. However, your teams won’t encounter such a problem with the Microsoft tools since regardless of project size and the team competency, both Power Platform and Microsoft Dynamics 365 are highly intuitive and friendly to use. This saves organizations from allotting precious time for training and enablement to gain control of the new enterprise system.

#4: Unlocking high-end customizations and flexibility

Even with a pre-designed module, it is not easy for organizations to achieve 100% digital transformation and client satisfaction because what might work for one enterprise might not work for the other.

This is where Microsoft Power Platform and Microsoft Dynamics 365 portal change the scene for enterprises. With their high-end customized approach, both these tools allow enterprises to develop an interface that addresses your business challenges, pain points and digital transformation consulting requirements. Its flexible and purpose-driven approach allows enterprises to integrate the new interface with the already existing system so that they can carry all the collaterals as they grow and transform.

Such prospects make Microsoft Power Platform and Microsoft Dynamics 365 a highly relevant tool than the existing ones since it allows you to bring all your tools and solutions together on a single platform.

#5: Improving operational mobility

Enterprises are under extreme pressure to develop flexible, scalable and dynamic solutions that elevate business performance, especially for sales, marketing and customer service. Automation is the key to improved operational approach and Microsoft Dynamics and Microsoft Power Platform together can help achieve this feat. Their robust tools and functionalities combined rapidly meet business, market and customer demands at every location, device, and engagement point. Employing the AI-driven insights, users can map, schedule and manage agreements at their fingertips.

Reimagine a digital transformation strategy with Power Platform and Microsoft Dynamics 365

The Microsoft tools are experiencing a breakthrough reception across industries around the world. Several companies are leveraging the Microsoft Power Platform and Microsoft Dynamics 365 portal to analyze data, develop enterprise apps, automate business processes, and set up a virtual agent. This Microsoft combination sets the building blocks to business and customer transformation, tailored to your specific needs.

Our experts have assisted several enterprises to evaluate their current stand on transformation, develop a roadmap to achieve it, and lay the groundwork to maintain and manage it. Book a call with us and translate your digital transformation vision into reality.