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Flexible Magento Support Packages To Keep Your Business Growing

Ranosys, an award winning Magento partner, offers flexible and affordable support packages designed to keep your digital commerce platform running and performing optimally. Pick a support package that works for you or let us customize one that meets your Magento support needs. With our head office in Singapore, we have 8 offices globally in the USA, UK,Middle East and APAC regions.

Improve ROI on your Magento investment with our world class support services. 

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Magento Support Services

Signs That Indicate You Need Magento Support Services

Indications

  • Your eCommerce business solution is not performing as expected.
  • Your online business has a low conversion rate and slow page loading speed.
  • As compared to your competitors, you’re not fully utilizing the Magento Commerce.
  • Your present web solution partner takes longer time to update features.

How Magento Support Can Help?

  • With Magento support, you can garner maximum results by providing better user experience.
  • Magento technical support can revamp your eCommerce solution.
  • Magento support services will help you fully utilize the platform, gaining competitive edge.
  • Magento maintenance services ensure smooth delivery and quick feature updates.

Magento Support and Maintenance Services

Performance Optimization

Thorough analysis of your website to ensure that it is fully optimized and performing as per global standards.

Magento Migration & Upgrade

Stay ahead of your competitors by upgrading/re-platforming your web store on the latest version of Magento.

Magento Security & Backup

Security patches audits to ensure that your website is free from vulnerabilities and security gaps.

Conversion Rate Optimization

A systematic process oriented approach to decrease the bounce rate and increase your orders.

Digital Marketing Support

Improve the visibility of your online store with our Magento digital marketing solutions.

Magento Maintenance & Support

Post-deployment support to keep your online store running smoothly.

Support and Maintenance Plans

Magento Support Packages Tailored for Your Business

Choose a support package that meets your needs or let us design a custom plan for your unique requirements.

The Flexible Support Plan

Includes 90 hours over 3 months with flexible payment terms

Designed for organizations with basic Magento support needs

The Reliable Model Plan

Includes 240 hours over 3 months 

Designed for organizations that need dedicated Magento support

The Scalable Team Plan

Includes 480 hours over six months with a dedicated team

Designed for organiztions with more complex requirements and increasing site traffic.

Standard support activities include:

  • Access to expert consultants
  • Server optimization
  • Critical support and outage recovery
  • Security patch updates
  • Custom quotes for new enhancements
  • 3rd party integrations & extension installations
  • Code reviews
  • Bug fixing
  • Training and Support

Our Magento Support Credentials

We Do It All With Sheer Excellence
Magento Trusted by 40+ global merchants
Trusted by 40+ global merchants
Magento A global presence in N. America, Europe and Asia
A global presence in N. America, Europe and Asia
Magento Enabled over $3 billion of digital transactions
Enabled over $3 billion of digital transactions
Magento 80% client retention ratio for over 5 years
80% client retention ratio for over 5 years
Magento Support Across All Time Zones
Magento support across all time zones
Access to Magento Certified Developers
Access to Magento certified developers
ABOUT RANOSYS

Scalable, Reliable and Affordable Magento Partner

We build engaging digital experiences and frictionless customer journeys that increase traffic, convert visits and drive repeat business

for our B2C, B2B, and marketplace clients with a team of experienced and certified Magento consultants. 

Magento 2 Partner
120 +
Magento Experts
100 +
Magento Projects
30 +
Magento Certifications
Magento Solution Partner
Magento Solution Partner
Magento 2 Certified
OUR SUCCESS STORIES

We align our success with our clients success

Our client centering approach delivers client satisfaction consistently.

Charles & Keith

Charles & Keith empowers women around the world to express themselves freely through fashion with Ranosys commerce experts.

#Adobe #SAP #DigitalTransformation
Nespresso

Nespresso reaches out customers on the go for their regular caffeine needs with Ranosys mobility and commerce experts.

#Adobe #DigitalTransformation #ExperienceDesign
Mothercare

Mothercare helps mummies and babies to start their eternal bond by delivering their needs at doorsteps with Ranosys commerce experts.

#Adobe #DigitalTransformation #ExperienceDesign
Singapore Post

Sample Store delivers new experiences at the doorsteps of consumers leveraging the experiential marketing platform built by Ranosys

#Adobe #DigitalTransformation #ExperienceDesign
The Body Shop

Ranosys helped The Body Shop to improve customer experience while fulfilling skin and cosmetics products to nourish, enrich and uplift.

#Adobe #DigitalTransformation #ExperienceDesign
Dorothy Perkins

Ranosys created a digital commerce platform for Dorothy Perkins to improve their sales of versatile, affordable & stylish range of fashion clothing in Singapore.

#Adobe #Cloud # DigitalTransformation
Perdo

Leveraging Ranosys mobile app development experience, Pedro facilitated its customers with quick and easy browsing of products.

#Adobe #DigitalTransformation #ExperienceDesign
Courts

Courts brings electronics & lifestyle products to its consumers seamlessly via a digital commerce platform implemented by Ranosys.

#Adobe #Cloud #DigitalTransformation #Retail
OUR CLIENTS

Trusted By Leading Brands Including Fortune 500

We are proud to work with some of the most renowned brands in the world.

Reach Out to Our Experts Today

Connect with our team of experts to get the right solution.

Frequently Asked Questions

Yes, Ranosys, has deep level expertise to provide critical support to our client who face such issues with their Magento stores. We would provide designated POC from Ranosys who can be contacted under such scenarios. We have 24/7/365 critical support covered.

As an award winning Magento Partner, Ranosys clearly understands the need for being a reliable Magento Agency, which can help Magento 2 based merchants grow. In the past 12 years, Ranosys has defined various SLA’s for Magento Support, developed deep level expertise for outage recovery, server optimization and strategic consulting for being the one stop shop for all Magento based needs. We thrive on the fact that we have always added positive growth to the merchants who have availed our Support Services and have provided the highest ROI.

Surely, Ranosys has complete flexibility of curating any kind of Magento Support Plans for our merchants, be it Dedicated Hiring or a fixed monthly hours/credits based engagement. In a nutshell, we have served top fortune 500 clients as well as start-ups with the same zest and we are always looking forward to get the best results for our clients.

Have more questions in your mind?

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