The online presence of Charles & Keith was a significant milestone of the company which resulted in an immense expansion of the company. Charles & Kieth and Pedro eCommerce sites were built on Magento Commerce (Enterprise) which is a multi-site for over 20 countries namely Thailand, Singapore, UK among others.
In order to continue the online presence successfully, they wanted a Magento Partner to manage the entire Magento store.
Charles & Keith's main goal was to keep the high standards of the online stores without creating a single disappointment to any customer which will result in loss of sales as well as loss of loyal customers. Therefore finding a Magento Partner who provides high quality system maintenance support as well a partner who can recommend strategies to improve conversions & boost online revenue was the only strategy to achieve the goal.